FREQUENTLY ASKED QUESTIONS
How do I use VESCENSE MIST?
How do I use VESCENSE PURE ROLL-ON?
Our Roll-on Pure fragrances were designed to layer, to build your own custom scent and showcase your personality. You can start the layering process as soon as you get out of the shower. Test layering fragrances with common notes first, but don’t be afraid to try different combinations. Create a versatile scent unique to your day and enjoy the art of layering.
What is the sensation on the skin?
Where do your ingredients come from?
Are there any skin types that are not suitable for your products?
Your packaging states “Alcohol Free” but your ingredients include Benzyl Alcohol
Our products contain Benzyl Alcohol which is distinct molecule and a naturally derived aromatic ingredient in essential oils, which is 100% safe and non-toxic.
In cosmetics, Ethanol must be listed on the label as “alcohol,” or “alcohol denat”. Our products are still “Alcohol Free”.
Do you use Aluminum in your products?
Is it possible to do layering? Can I use the other VESCENSE elements throughout the day?
To increase the staying power, simply re-apply as needed throughout the day.
Layer with the other Elements of the Mist and Pure Collection to increase overall intensity and create your own distinctive scent and enjoy the different aromatherapeutic benefits when you need them most.
How long does shipping take?
We partner with local and International Courier Services to ensure reliable and efficient delivery of your packages. Once your order has been shipped, you will receive a shipping confirmation email with tracking information to track the progress of your shipment.
You can refer to our Shipping policy for more information.
What is your return policy?
You can refer to our Returns policy for more information.
How can I contact customer service?
You can also use the live chat icon on our website or contact us via Instagram and Facebook.